Travel Luggage Plus ships all orders UPS. Every product we ship is packed according to shipping standards and insured for the value of the product. Since we ship according to standards all shipping claims will be brought directly to UPS. Please contact us with any questions regarding this. See Shipping Damages for more information.
All orders shipped within the state of Minnesota are subject to 6.875% State Sales Tax which will be automatically calculated into your grand total.
We strive to ship our products within 2-4 business days. If a partial order is shipped separately or backordered you will be emailed with additional tracking numbers or notified of the backorder date and when the item is expected to ship. Orders will not be processed on weekends or holidays. If multiple items are purchased, items may be shipped from separate warehouses, Items may arrive in separate shipments.
As soon as your product has been shipped you will be sent an email containing the tracking number. You can also track your shipping order on our website. This will allow you to track your product quickly and easily over the internet or by phone.
Travel Luggage Plus guarantees that all products are 100% authentic, made by the brand we identify them with. They are all new with tags.
Travel Luggage Plus will strive to provide outstanding customer service to not only retain our customers, but to gain their references to friends and family; with something they can feel good about.
If you are not satisfied with your purchase, you can return it within * 10 days of purchase. We will refund your purchase price, or replace the item (not including shipping & handling), for any item that does not meet your expectations, as long as the item is in the same condition in which it was received. (New and unused condition).
* Note: Coach, Gucci and Christian Dior product purchases are final. We will accept a return if there is a defect due to the manufacturing process. All discrepancies of an order must be reported to Travel Luggage Plus by email within 24 hours of receipt of the products.
Used products are non refundable. The manufacturer will need to be contacted regarding any warranty, defect, or repair issues. Travel Luggage Plus will assist you if needed.
All products are inspected before being shipped, but damages may occur during shipping. If product is received damaged, it must be reported to the shipping company – usually UPS – within 24 hours. All boxes and packing material must be saved. It is possible that the shipping company may want to inspect these materials. Please notify us of the damage after you have reported the claim to the shipping company. Upon receiving credit from the carrier, the product will be re-shipped.
Of course if the incorrect product is shipped, or the product is defective, we will correct it.
MN – 6.875 %